Verified by Leading Global Certifications
We help businesses meet sustainability goals through globally recognized environmental certifications and energy-efficient products.
EPEAT
Supports sustainable procurement standards
for electronic products.
ENERGY STAR
Recognized for high energy efficiency and reduced energy consumption.
TCO Certified
Ensures responsible manufacturing
and environmental performance.
LG's Environmental Efforts
EPEAT
LG Electronics is dedicated to adhering to the standards set by EPEAT, an online registry aimed at promoting environmentally friendly electronics. EPEAT was created with the support of a grant from the U.S. EPA, and its standards were developed through a collaborative effort involving nonprofit organizations, manufacturers, government entities, and purchasers.
ENERGY STAR
LG Electronics is committed to improving energy efficiency through products certified by internationally recognized energy standards. Established by the U.S. Environmental Protection Agency (EPA), the ENERGY STAR program recognizes products that help reduce energy consumption and support environmentally responsible performance.
TCO Certified
At LG Electronics, we are committed to providing reliable product support and warranty services in accordance with TCO Certified Generation 10 requirements. The extended warranty purchase option policy described below applies only to LG Electronics products that have been officially certified under TCO Generation 10.
Carbon Footprint
Assessment
LG is committed to designing more sustainable products by understanding their environmental impact. Through the PAIA tool and collaboration with certified organizations, LG conducts carbon footprint assessments and publishes Product Carbon Footprint (PCF) reports to help reduce environmental impacts throughout the product design process.
Certified Products
Certified Monitor Finder
The firmware update support period varies depending on the product certification.
- TCO Certified products: Supported for 5 years after discontinuation.
- EPEAT Certified products: Supported for 8 years after discontinuation.
- Firmware updates may not be available after the above periods.
- 1. Models that support online firmware updates: Updates can be performed via the “OnScreen Control” or “LG Switch” application.
- 2. Models that do not support online firmware updates: Updates can be performed through service centers in each country.
Certified Laptop Finder
The firmware update support period varies depending on the product certification.
- TCO Certified products: Supported for 5 years after discontinuation.
- EPEAT Certified products: Supported for 8 years after discontinuation.
- Firmware updates may not be available after the above periods.
- 1. Models that support online firmware updates: Updates can be performed via the “OnScreen Control” or “LG Switch” application.
- 2. Models that do not support online firmware updates: Updates can be performed through service centers in each country.
Certified Thin Client Finder
The firmware update support period varies depending on the product certification.
- TCO Certified products: Supported for 5 years after discontinuation.
- EPEAT Certified products: Supported for 8 years after discontinuation.
- Firmware updates may not be available after the above periods.
- 1. Models that support online firmware updates: Updates can be performed via the “OnScreen Control” or “LG Switch” application.
- 2. Models that do not support online firmware updates: Updates can be performed through service centers in each country.
People Also Ask
Key questions about our products and services.
Q.
What global environmental certifications do LG Monitors, PCs products carry, and how can clients verify them?
LG products hold environmental certifications, including EPEAT registration, ENERGY STAR compliance, and TCO Certified standards. Verify these in the Certified Products section or use the official product finder databases.
Q.
Where can LG's greenhouse gas (GHG) reduction plans and sustainability reports be accessed?
Download sustainability documentation—including the [GHG Emissions Reduction Plan], [LG Sustainability Report], and [Supplier Environmental Data]—by clicking the [Download] button under the EPEAT section on the [ESG] page.
Q.
How does LG evaluate and report the product carbon footprint (PCF) for its IT hardware?
LG calculates product carbon footprints using the industry-standard PAIA (Product Attribute Impact Algorithm) tool and publishes PCF reports. Click Learn More under the PAIA Tool section to review methodologies.
Q.
Can individual Product Carbon Footprint (PCF) reports for specific LG Monitor models be downloaded?
LG allows clients to download model-specific Product Carbon Footprint (PCF) reports under the Certified Products section of the ESG page. Filter by category and click the [PCF Report] button.
Q.
What warranty policies apply to LG products certified under the TCO Certified standard?
TCO Certified Generation 10 products are covered by extended warranty support and product lifespan guidelines. Review specific criteria by clicking [Learn More] in the warranty policy section on the ESG page.
TCO Certified Product Warranty Commitment
Applicable to TCO Generation 10 Certified Models
Standard Warranty Period
- The standard warranty period provided with the product is 1 to 3 years, free of charge.
- The standard warranty period may vary depending on local consumer protection laws.
- Details on the minimum warranty period applicable in each market are specified in the printed materials, including the warranty card, provided with the product.
Extended Warranty Option
- Customers may purchase an additional 2 to 4 years of extended warranty coverage.
- The cost of the extended warranty is 15% of the product’s Manufacturer’s Suggested Retail Price (MSRP) per year.
- The maximum total warranty period, including both the standard and extended warranty, is up to 5 years.
Customer Support
For inquiries about purchasing an extended warranty for TCO Generation 10 Certified products, please contact the retailer or distributor where you made your purchase, or contact your local LG Customer Service Center using the information provided in the warranty card provided with your product.